- Merchandise must be returned within 14 days of receipt.
- Merchandise must be unworn and unwashed.
- Merchandise must have all tags, including any LA Roxx handtags, attached.
- Any merchandise marked "Final Sale" cannot be returned.
- Accessories, underwear and bodysuits cannot be returned.
Remember the following for a successful return !
- All return packages must be shipped out within 14 days of the date you received an item from us.
- All returned items must be unworn, unwashed merchandise with the tags attached.
- Returns are processed within 5-7 business days of package receipt.
- Refunds can only be issued to your original payment method.
- Contact us a t firstname.lastname@example.org to obtain return authorization.
- You will be refunded for the item(s) less all shipping cost including return.
- Shipping is non-refundable, except in cases where we have made a shipping error.
- We are not responsible for refunding or replacing shipments for packages shown as delivered.
The following items are non-refundable.
- Returns received after 14 days of the original order receipt date.
- Returns received in damaged or worn condition.
- Intimates including shapewear, bras, undies, tights, socks, final sale items.
- Shoes returned with postage stickers on the original shoebox - please place the shoebox inside a larger packing box or wrapping paper.
- Free gifts.
Buyer pays for return. Returns will be processed free of restocking charge to your original payment method (i.e. credit card, Paypal). Original shipping charges are non-refundable.
Contact us at email@example.com to receive return authorization and return shipping label.
2002 Hollywood blvd
Hollywood, FL 33020