Return instructions

RETURN INSTRUCTIONS

  • To get started, contact us at roxxstudio@att.net to obtain RA number and return label. 
  • Remember: item must be returned within 14 days from the day you receive your package to get your refund.

 

PACK IT

  • Package the item in its original condition. (All tags must be attached)
  • Print the pre-paid shipping label generated for you online and attach it to the outside of the package.
  • Drop off the package at any USPS, UPS, DHL location. (Make sure to drop the package in the right place).
  • We will issue a refund less the shipping return expenses within 7 business days from receiving your return package.  

 

HAVE A QUESTION?

Call us (954) 923-3726 or email: roxxstudio@att.net with any questions or concerns.

 

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